Software Development and End User Support Intern at BIMAS Kenya Limited

Qualifications, Skills and Experience Required:

Bachelor's degree in Computer Science, Information Technology, Software Engineering (or a related IT Field or equivalent professional experience)

Duties and Responsibilities

Set up, configuration and maintenance of computers, mobiles, hardware, systems and applications

Troubleshoot system and network problems, diagnosing and solving hardware or software faults

Development and maintenance of software applications

Resolving IT support requests from clients and employees

Gathering and analyzing data to diagnose problems with computer systems

Installing new software and hardware drivers and updating existing ones as needed

Logging all service requests and updating tickets as needed

Installation and maintenance of computer networks (WAN and LAN)

Ensure availability of computer systems and infrastructure

End user support

Any other duties as assigned by the immediate supervisor