Branch Manager- Nairobi at Emerge Egress Consulting

Role Objective

Our client, a supermarket, is looking to hire a competent Branch Manager who will report directly to the General Manager. The role involves overseeing all retail operations and activities within the store. It requires a highly agile individual with strong leadership skills and the ability to adapt quickly to changing market conditions

Core Duties and Responsibilities

Oversee all retail operations to ensure smooth and efficient store performance.

Develop and execute strategies aimed at achieving the retail chain's targets.

Manage stock turnover while ensuring adherence to FIFO principles and addressing low stock levels.

Identify slow-moving and obsolete stock, and take appropriate action.

Handle procurement processes, ensuring high-quality goods are sourced transparently and ethically.

Supervise the retail team by addressing staff concerns, managing leave, and providing guidance and support.

Ensure the safety and security of the store, staff, and merchandise.

Participate in periodic stock-taking exercises (monthly, quarterly, and annually) and address any variances.

Maintain accurate, up-to-date, and comprehensive records of store operations.

Analyze category and brand performance on a weekly and monthly basis.

Monitor industry trends, emerging technologies, and best practices in marketing and advertising.

Manage vendors, budgets, and resources to ensure efficiency in operations.

Drive brand visibility and awareness initiatives to support store objectives.

Prepare and oversee monthly, quarterly, and annual store budgets.

Study consumer behavior and understand customer preferences to improve service delivery.

Receive and organize goods according to the recommended store layout while updating all stock movements in the system.

Ensure full compliance with regulations, licenses, and operational standards at all times.

Job Specifications and Qualifications

Degree in Business Administration or a related field.

Minimum of 3 years' experience in retail management.

Proven experience in procurement processes with a strong focus on ethics and transparency.

Familiarity with the SAGE system or similar software will be an added advantage.

Key Competencies

Knowledge of effective merchandise display standards

Strong analytical and numerical skills

Excellent leadership and team management abilities

Good report writing skills

Strong communication skills

Agility and adaptability in a fast-paced environment

Results-oriented mindset

High level of integrity