Head of Operations at Emerge Egress Consulting

Role Objective

To ensure efficient performance of all departments in the Company by acting as a facilitator to the employees in order to realize the goals of the organization, managing inventory, purchases, delivery logistics and maintenance of automobiles, equipments and premises.

Core Duties and Responsibilities

• Delivery Logistics: In liaison with sales departments manage delivery logistic - a vital operation.
• Procurement: Be in-charge of local purchases and creditors balances for settlement at the end of the month.
• Products and Re-Packaging Material Stocks: In consultation with sales team and warehouse supervisor ensure there are adequate supplies of re-packed stocks and re-packaging materials.
• Maintenance of automobiles, equipments and machines: In-charge of repairs and purchases of spare parts for the Company automobiles, equipments and machines.
• Premises Maintenance: Ensure that the warehouse and office premises area are in good condition, utilities are functional and there are adequate supplies.
• Fortnight Budget Compilation: Compilation fortnight expense budget based on staff requisition and operational requirements.
• Personnel Matters: Assist in managing casual staff.
• Miscellaneous: Maintain and update repacking material stocks and repacking plans.

Overseeing all staff and facilities.

Uphold safety standards, ensuring all teams follow OSHA and environmental laws.

Cut delivery costs and transit times through smarter route planning.

Manage the budget, coordinating bi-weekly expenses based on staff and project needs.

Analyze performance data, specifically tracking delivery speed, order accuracy, and costs.

Lead and grow the team through strategic training, and mentorship.

Bridge communication gaps between internal departments and external partners.

Represent the company in meetings with state and local government agencies.

Execute special projects and other tasks as needed to support the business.

Job Specifications and Qualifications

A Bachelor's Degree in a business-related course from a recognized university

Basic accounting/procurement knowledge is an advantage.

At least 5 years relevant experience in a busy SME on automobile maintenance, logistics and/or procurement management.

Possession of a clean and valid motor vehicle driving license.

Key Competencies

Exceptional interpersonal communication skills.

High Integrity

Strong Problem-solving Skills,

Negotiation Skills

High Emotional Intelligence skills