Learning & Development Officer at Kilimall

KEY RESPONSIBILITIES

Design, implement, and evaluate training & development programs aligned with business goals

Conduct training needs assessments to identify skill and performance gaps

Develop learning plans, materials, and delivery methods (workshops, e-learning, coaching)

Monitor and track training effectiveness and employee performance improvement

Partner with department heads to build team capability and succession pipelines

Drive onboarding and continuous learning initiatives

Maintain training records and support HR reporting and compliance

Provide support on employee development, engagement, and performance improvement initiatives

REQUIREMENTS

Bachelor's degree in Human Resources, Education, Business Administration, or a related field (Mandatory)

3+ years' experience with at least 80% of the role focused on Learning & Development (Mandatory)

Strong understanding of training methodologies, adult learning principles, and performance management

Knowledge of labor laws and HR best practices Excellent facilitation, communication, and presentation skills

Strong organizational and analytical abilities

Empathy, relationship-building, and stakeholder management skills

High integrity, confidentiality, and a proactive mindset