OnNetPulse
Lyra Health company logo

Clinical Administrator at Lyra Health

Lyra HealthVerified
View all jobs at Lyra Health
United KingdomRemoteFull-timeMid Level

Job Details

Status
Active
Category
Healthcare
Posted
Jun 11, 2026
Expires
Sep 9, 2026
Work style
Remote

Share with someone qualified

About the Role

About Lyra

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

We’re looking to add an experienced Clinical Administrator into our team. The role will involve supporting our EAP Clinical Case Management team with data entry, data processing, assisting with processing referrals, sourcing affiliates, managing diaries, managing bookings, processing queries, invoicing and general administration duties. Whilst collaborating and supporting our other global clinical teams.
As the UK and Ireland team is growing quickly, we’ll require you to be able to work in a fast paced, agile environment, to be flexible and support our business, the growing team and our service development. This is a great opportunity for you to help shape our business.

Key Responsibilities

  • Support the clinical team with clinical administration of cases sending sourcing emails, adding session updates to the Lyra system, and escalating queries for action.
  • Assist clinical specialists with the coordination of ad-hoc interventions including learning & development activities, critical incidents and ensure the capturing of such events on Lyra systems.
  • Assist with the recruitment and management of the affiliate therapy network.
  • Assists with the processing of invoices relating to clinical interventions and ensure that invoices and services / sessions invoiced for are aligned to the clinical data in the Lyra systems
  • General Administration
  • Effective collaboration with Lyra Finance teams to ensure timely handling of invoices
  • Continued engagement with the various clinical teams and Lyra affiliates to ensure that cases are effectively managed
  • Work collaboratively with our global clinical teams.
  • Liaising with affiliate clinicians for appointments and case updates as required.
  • Contribute to the service and business development as required.
  • Flexibility in working hours and activities in line with business needs.
  • Play an active role in governance and quality assurance as required.

    • Qualifications

    Essential:
  • Previous experience in a similar administration role
  • Experience of working in high pressure, time limited environments.
  • Excellent communication skills
    • Desirable:
  • Experience of working with clinicians or within a multidisciplinary team
  • Knowledge of working within administrative boundaries and knowing when to escalate for senior or clinical support
  • Ability and experience of working autonomously from home in a remote based role.
  • Experience of working under pressure and in areas where clarity may be lacking.

    • About you

  • Ability to effectively prioritise multi-task and work in a time pressured environment
  • Computer literacy & ability to type whilst conducting work on the phone
  • Articulate with attention to detail
  • Able to work independently and as part of a team
  • Good time management ability
  • Ability to work within a team
  • A keen sense of ownership and responsibility for the quality of work produced
  • Business and commercial awareness
  • Customer first approach
  • Openness to change with a growth mindset

    • Why Lyra?

  • 28 days holidays plus bank holidays per year
  • Private medical insurance
  • Discretionary bonus scheme
  • Group life assurance - up to 10x annual salary
  • Critical health insurance - 2x Annual salary lump sum paid out, in accordance to illness.
  • Access to 24/7 Employee Assistance Programme
  • Accredited Living Wage Employer

    • CV Match Tool

    Check if your CV matches this job before applying

    This job accepts direct applications - no recruiter in between. Posted 2d ago.

    Apply on Company Site

    Related Jobs

    Similar openings in this category that are worth reviewing next.

    Cigna company logo

    Pharmacy Technician Representative - Accredo Specialty Pharmacy - Memphis, TN

    Cigna

    Verified
    Memphis, TNFull-timeOn-site
    5h agoOpen job
    Aga Khan University Hospital company logo

    Analyst, Paediatrics & Child Health -MC

    Aga Khan University Hospital

    Verified
    Nairobi KEFull-timeOn-site
    5h agoOpen job
    Aga Khan University Hospital company logo

    Pharmacist - Pharmacy

    Aga Khan University Hospital

    Verified
    KarachiFull-timeOn-site
    5h agoOpen job
    Tampa General Hospital company logo

    Clinical Nurse - Neonatal ICU

    Tampa General Hospital

    Verified
    TampaFull-timeOn-site
    5h agoOpen job