Shelter Technical Assistant Amman at Norwegian Refugee Council

Overview

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and beliefs shall guide our actions and relationships.

Role

NRC is implementing an Urban Shelter Project in Amman and the northern area of Jordan. The project aims to provide adequate and secure shelters for vulnerable households. It involves assessments, planning, field validation, negotiation, and the supervision of rehabilitation works on a household level.

The Shelter Technical Assistance will work closely with the shelter coordinator and field team to achieve targets and prepare contracts with the participants. The post holder will also be responsible for negotiating with landlords/tenants, validating and preparing the BOQs, and following up on works. The role is shared between fieldwork and the office, depending on targets and planning. It is expected that they will spend 90% of the time in the field.

Responsibilities

1. Roles and Responsibilities

Generic Responsibilities (max 10)

• Adhere to NRC policies, tools, handbooks, and guidelines.

• Assist with a range of support in the implementation of the Core Competency portfolio according to the plan of action.

• Implement procedures and activities independently within own function or core competency as delegated.

• Be responsible for organizing and delivering tasks in line with priorities and standards.

• Develop and maintain knowledge of the specialist area of work in which technical assistance and support are provided to be most effective in supporting the team.

• Use initiative in day-to-day problem-solving in line with agreed procedures, priorities, and standards for the work area.

• Prepare and develop status reports as required by management.

• Ensure proper filing of documents.

• Promote and share ideas for improvement in your area of expertise.

• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards and principles within NRC and among participants served by NRC.

Specific Responsibilities

• Plan, prepare, and organize field assessments in line with project timelines.

• Conduct field assessments to evaluate household vulnerability and define their eligibility for the programme services, including technical surveys, follow-up, and validation across shelter interventions (shelter rehabilitation, cash for rent, and shelter mobility kits) in accordance with NRC established criteria.

• Execute field assessments, which also include developing initial Bills of Quantities (BOQs), technical follow ups and technical validation of cases.

• Develop final BOQs and drawings and clearly explain the scope of technical works to the project participants and landlords.

• Collect and verify all required documentation for contracts, MoUs, and purchase orders, ensuring completeness and accuracy prior to submission.

• Prepare contracts for shelter interventions, ensuring they are ready for signing with the project participants.

• Provide timely feedback to involved households and management regarding case eligibility and related decisions, as required.

• Provide support to shelter team in other field offices when required.

• Perform other related tasks assigned by the line manager.

Critical Interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Relevant core competency implementation staff

• Support teams, Finance, HR, Admin and Logistics

• Communication staff

• Protection Staff.

Scale and scope of position

Staff: None

Stakeholders: Local NGOs/CBOs, civil society, volunteers, the Jordan Engineering Association, Engineering Consultants, and contractors.

Budgets: None

Information: N/A

Legal or Compliance: N/A

Requirements

2. Competencies

Competencies are important for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional Competencies

Generic professional competencies for this position:

• Experience working within technical expertise areas in a humanitarian/ recovery context.

  • Knowledge and experience within a relevant administration, craft, or technical field, and ideally a relevant vocational qualification.

  • Previous experience working in complex and volatile contexts.

  • Documented results related to the position’s responsibilities.

  • Some knowledge of English.

Context/specific skills, knowledge, and experience:

Qualification requirement: Bachelor’s degree or equivalent

Years of Experience: 2

• A degree in Architecture, Civil, Mechanical, or Electrical Engineering

  • Proven experience in developing designs and drawings

  • Proven Experience as a site engineer

  • Experience in quantity surveying

  • Experience in using different engineering software

  • Relevant work experience in a dynamic and results-focused organization

  • Strong communication and interpersonal skills

1. Behavioral Competencies

   • Planning and delivering results.

   • Working with people

   • Analyzing

   • Communicating with impact and respect

3. Performance Management

The employee will be accountable for the responsibilities and the competencies, following the NRC Performance Management Manual. The following documents will be used for performance reviews:

• The Job Description

  • The work and Development Plan

  • The NRC Competency Framework