Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Performs quality assurance checks for applications developed in house, packaged, or third-party hosted, using a variety of manual and automated tools. Develops and implements quality assurance, problem reporting processes and systems.

Responsibilities

Quality Assurance Testing

Carry out a specified range of complex tests; interpret test data to verify that specifications are met and/or to identify remedial actions required to ensure conformance.

Testing Information Technology (IT) Performance

Perform routine website/applications software tests and respond to user emails to monitor, diagnose, and correct performance issues.

Quality Assurance Testing Design

Carry out a range of activities to generate evidence in support of the validation of existing and new quality assurance test methods and procedures.

Quality Management System

Carry out a range of quality management activities under the guidance of senior colleagues to contribute to the identification and evaluation of current policies and business processes that are in the scope of the quality management system (QMS) and to support the design, development, and documentation of new policies, procedures, and business processes.

Operational Compliance

Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

Continuous Improvement

Contribute to reviewing existing operations in own area of work, and generate new ideas to assist in identifying continuous improvements.

Document Preparation

Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.

Work Scheduling and Allocation

Design own monthly schedule and, if necessary, assign work to others in order to speed up office workflow and ensure high-priority tasks get done.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

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Skills

Adaptive Thinking, Data Analysis, Data Compilation, Executing Plans, Laboratory Testing, Legal Practices, Oral Communications, Policies & Procedures, QA Methodologies, Regulatory Compliance Management, Software Testing, Test Case Management

Competencies

Decision Quality

Ensures Accountability

Instills Trust

Manages Complexity

Optimizes Work Processes

Organizational Savvy

Tech Savvy

Education

Closing Date

15 June 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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