About the Role
We're looking for a Manager, Technical Advertising Solutions to lead a team responsible for ensuring the successful delivery of advertising campaigns across Spotify's Ads business. You'll partner closely with Sales, Product, Engineering, buyers, and DSP partners to solve complex technical challenges across our Programmatic and Direct advertising products, improve campaign performance, and help scale a world-class advertising platform.
The Manager, Technical Advertising Solutions will serve as the operational and technical lead for their regional team — driving quality, optimizing campaign delivery, and fostering strong partnerships with internal and external stakeholders. This role works in close coordination with our offshore support teams and reports to the Head of Global Advertising Solutions (Programmatic & Direct).
What You'll Do
Lead and manage a regional team of troubleshooting and QA professionals focused on programmatic and direct advertising campaignsWho You Are
You have 5+ years of experience in digital advertising, including 3+ years working with programmatic advertising solutions.You have experience leading, coaching, and developing high-performing technical or operational teams.; experience partnering with globally distributed support teams is a plusYou have experience in Ad Operations at a Publisher, SSP, and/or DSP — DSP experience is a strong plusYou have experience building strong cross-functional relationships across go-to-market teams such as Sales and Customer SuccessYou have strong technical knowledge of the digital ads ecosystem, including ad serving, programmatic buying, campaign delivery, and measurementYou have experience working on a ticket-based support or operations systemYou have customer service or client-facing experience, with a track record of managing stakeholder expectations under pressureYou are highly adaptable to new systems, platforms, and technologiesYou have strong knowledge of the broader digital advertising industry landscape, including DSPs, SSPs, DMPs, and ad verification tools Where You’ll Be
The role is based in Sydney, Australia or in SingaporeWe offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. This team operates across our APAC region for collaboration
