Sr. Executive Administrator at Visa

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience #LifeAtVisa

Job Description

The Executive Assistant is responsible for:

• Providing reliable, high quality administrative support to the Group General Manager (GGM) of Greater China. This role enhances the business impact of executive and contributes to the operational effectiveness of the broader Visa team across Greater China.

The executive assistant reports to the Group Country Manager Greater China.

Details of what an Executive Assistant does at Visa:

• Sound understanding of Visa’s business priorities, leadership principles and key executives’ focus.
• Serves as a first point of contact for enquiries to prioritize the GGM’s time and activities.
• Establishes and maintains effective and cooperative professional business relationships with all levels of management, employees, external businesses and regulatory contacts.
• Builds a confident and effective relationship with executive assistants in financial institutions, merchant clients and ecosystem participants.
• Manage complex senior executive calendars, schedule meetings, travel, video conferences and group events (off-site and/or internal events). Prepared to take accountability and be a creative thinker when planning/delivering events.
• Manage extensive domestic and international travel arrangements (airline and hotel reservations). Verify invoices and process travel expense reports to meet compliance requirements.
• Develops and updates documents built in the Microsoft suite and effectively utilizes Teams and other productivity tools such as Copilot and generative AI. Look for opportunities to enhance and adopt workflow tools.
• Work with the Asia Pacific (AP) based teams to ensure effective communication and alignment with the Visa Regional Market Support Center.

Importance of this role to Visa

The role is important to ensure effective use of executives’ time and create an environment of success for cross functional teams by ensuring the community is operating effectively.

This role provides the opportunity to have a varied and fulfilling network of internal and external stakeholders as it has coverage across many different teams of the business locally and internationally.

Qualifications

What you will need:

Must have experience in supporting a senior executive in a fast-paced and demanding work environment.

Strong interpersonal, facilitation, and leadership skills along with effective communication
Advanced process orientation, exhibit strong planning, organizational and problem-solving skills
Bachelor of Business Administration or equivalent
The ability to interact with different levels of our organization and be an ambassador for Visa.
Excellent verbal and written communication skills.
Advanced proficiency in Microsoft applications including Microsoft Teams, SharePoint, Outlook, PowerPoint, Excel and Word.

What will also help:

Demonstrated professionalism and discretion as well as experience in working with confidential information.
Ability to exercise excellent judgement and lateral thinking when setting priorities and interacting with internal and external stakeholders.
Demonstrated ability to anticipate the needs of executives and teams. Be a confident, resourceful and able troubleshooter.
Demonstrated ability to work well under pressure and respond to tight deadlines.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.