Sales Representative - Nairobi at Emerge Egress Consulting

Role Objective

Our client is seeking to recruit a Sales Representative who is proactive, customer-focused, and results-driven. The role involves driving sales, expanding the customer base, and maintaining strong client relationships to support business growth within the workshop environment.

Core Duties and Responsibilities:

Identify and approach potential customers to generate new sales opportunities

Promote and sell workshop products and services to individuals and businesses

Respond to customer inquiries and provide accurate product information

Maintain strong relationships with existing clients to encourage repeat business

Meet and exceed set sales targets and performance goals

Prepare and submit daily, weekly, and monthly sales reports

Handle customer complaints and provide timely solutions to ensure satisfaction

Follow up on leads and convert them into actual sales

Maintain proper records of customer interactions and transactions

Support marketing activities, promotions, and product awareness campaigns

Monitor market trends and competitor activities to identify opportunities

Assist in stock feedback by reporting customer demand and product performance

Ensure proper display and presentation of products where applicable

Perform any other sales-related duties as assigned

Job Specifications and Qualifications:

Diploma or Certificate in Sales & Marketing, Business Administration, or related field

Minimum of two (2) years Previous experience in sales (workshop or technical environment is an added advantage)

Proficiency in Microsoft Office Suite

Key Competencies

Strong communication and persuasion skills

Customer-focused and results-oriented mindset

Ability to work in a fast-paced environment

Good negotiation and problem-solving skills

High level of integrity and professionalism

Team player with a positive attitude