OMF Sales Team Leader at Old Mutual

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

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This role manages a team of sales agents and is individually accountable, over periods of up to a year for ensuring sales targets and objectives of team are achieved. The incumbent performs a number of integrated managerial and technical tasks such as managing, advising, coaching/mentoring and training of sales staff to ensure that sales targets are met

Manages a team of sales agents ensuring team sales targets and objectives are achieved.
Handles all client queries professionally, providing technical support.
Identifies own and team members' training needs and arranges training where necessary.
Develops internal capabilities by supporting, coaching and performance managing sales agents in respect of: soft skills, technical knowledge, telephone skills, systems and technology.
Guides the team of sales agents towards achievement of sales targets, modifying behaviours to accommodate the tasks, situations and teams involved.
Manages information regarding new products
Manages team members' performance and non/poor performance in line with performance management governance.
Demonstrates and exhibits client-centric behaviour.
Ensures that compliance requirements are adhered to and deals with non-compliance issues pro-actively

Skills

Competencies

Builds Networks

Business Insight

Collaborates

Communicates Effectively

Customer Focus

Demonstrates Self-Awareness

Develops Talent

Drives Results

Education

Closing Date

18 June 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!