Roving Senior CP Officer at International Rescue Committee

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The IRC Yemen began its programs in October 2012. Since establishing its presence in the South of Yemen, in the Red Sea Coastal city of Aden, the organization has grown from just an implementing small project to handling large scale emergency and relief operations. Following the war which broke out in Yemen in March of 2015 and the humanitarian disaster, which was crafted by the same, IRC launched one an emergency response program in the southern governorates of Aden, Lahj, Abyan, Shabwah and Al Dhale, and expanded later in Sana’a and Hodeidah in the North. Currently IRC Yemen is operating in eight governorates in the south and north of Yemen through direct programming and through local partnerships, in Health, WASH, Nutrition, Economic Recovery Development, Education, Child Protection, Gender and Women Protection and Empowerment.

The International Rescue Committee (IRC) has been working in the Middle East and North Africa (MENA) for more than forty years. Today, the IRC has more than 2,200 staff working across the region, including in Iraq, Jordan, Lebanon, Libya, Syria, and Yemen to support those affected by some of the world’s most complex and protracted humanitarian crises.

SCOPE OF WORK:

This position will be responsible for ensuring accurate and quality delivery of CP interventions, providing supervision and support to child protection team in Abyan and integration between CP and other IRC sectors and partners. The Senior officer will lead of CP team , assistants, and case workers with general oversight of CP projects in West Coast . The position is based in AlDhale’e , with travel 40 % to west coast .

JOB SUMMARY:

This position will take lead in ensuring proper and quality implementation of CP interventions, Case Management, and other components of the sector in the center and mobile sites. They will need to ensure response to immediate child protection issues with simultaneous consideration of longer-term needs and possible scenarios.

The successful candidate will work closely with the Senior CP Manager to ensure that all child protection components are well integrated into other relevant sectors.

WORKING RELATIONS:

Supervise 2 Child Protection assistants, report directly to the Senior CP Manager, and work with health, Nutrition, EPRM and WPE teams to cultivate collaboration

MAIN RESPONSIBILITIES:

Program Management and Implementation:

- Ensure team members have individual monthly work plans prepared in advance and update as required.

- Supervising the CM team and PSS team in the mobile SHLS activities

- Work operations and grants to coordinate to ensure quality, timely, implementation and development of programs, including providing oversight over the budget versus actual, indicator tracking tools, and other grant management tools used by the IRC; contributing to the monthly grant review meetings; regular monitoring of internal program purchase request tools.

- Work with team to ensure projects are implemented in conformity with the IRC program framework promoting and protecting rights, participation, capacity building, partnership, and well-rounded planning.

- Supervise and provide technical guidance to Case Management staff, including regular review, follow-up, quality assurance, and approval of CPIMS+ cases to ensure quality case management processes, adherence to SOPs, confidentiality, and timely closure of cases.

- Supervise and provide technical support and follow-up to Incentive Workers (IWs) facilitating psychosocial support (PSS) sessions, ensuring session quality, appropriate documentation, and adherence to approved methodologies and activity plans.

- Ensure all case management and PSS data are accurately entered into CommCare and CPIMS+ systems in a timely manner and coordinate closely with the CPIMS Officer to address data quality issues.

- Ensure weekly and monthly reports are compiled and submitted on time to the CPIMS Officer and Senior CP Manager, with accurate data and analysis from field activities.

- Update and maintain service mapping and referral pathways regularly to ensure effective and safe referrals for vulnerable children and caregivers.

- Provide ongoing mentoring, capacity building, and technical support to local partner organizations to strengthen quality implementation and compliance with child protection standards and donor requirements.

- Share with SCPM promptly and identify and recommend solutions to technical issues.

- Ensure interventions follow IRC program strategy, national policies, CP Minimum Standards, inter-agency case management guidelines, and SPHERE Protection Standards through regular field monitoring and supervisory visits to assess implementation progress, identify technical quality gaps, and implement corrective actions as required.

- Ensure adherence to child safeguarding principles, confidentiality, data protection protocols, and safe referral practices in all case management and psychosocial support activities.

- Support emergency response activities and other programmatic priorities as assigned by the Senior Child Protection Manager.

Grant Monitoring and Reporting:

- Support the CPIMS Officer to ensure all monitoring activities are fully documented, including detailed and timely data collection, and reporting as required under the grant and for IRC M&E purposes.

- Contribute to IRC and donor reports as per set schedules (monthly, quarterly, and annually) on grant activities, indicators, and achievements, and requested by Senior CP Manager.

- Ensure all program documentation, activity records, attendance sheets, referral tracking, and reporting tools are properly maintained and archived.

Staff Management and Development

- Coach, train, and mentor staff with the aim of strengthening their technical capacity, exchanging knowledge within the team, and providing professional development mentorship.

- Coach and mentor direct-report staff, including presenting clear expectations, setting performance objectives, providing regular and timely performance feedback and provide constructive feedback and promote staff care and well-being; approve and handle all leave requests to ensure adequate coverage.

- Offer leadership support for successful adherence by staff to IRC’s Global HR Operating Policies and Procedures.

Representation and Coordination

- Serve on coordinating bodies and represent IRC in relevant partner meetings such as the CP Working Group, and Case Management Working Group.

- Build positive relationships with relevant ministries, other government actors as appropriate, and other partners in Abyan, establishing IRC as a key factor in Child Protection.

- Attend field-level coordination meetings and maintain strong coordination and collaboration with local authorities, humanitarian actors, service providers, and community stakeholders to strengthen referrals, service delivery, and child protection response mechanisms.

- Coordinate closely with other organizations operating in the field to avoid duplication, strengthen referral pathways, and improve integrated protection responses for vulnerable children and caregivers.

- Coordinate referral pathways and follow-up with relevant service providers to ensure timely and safe access to services for vulnerable children and caregiver

REQUIREMENTS: (Qualifications, Skills and Abilities):

Education:

• Technical diploma or degree in social work, human rights, or related degree preferred.
  

Experience:

• Minimum of 3 years’ experience in a child protection, preferably in humanitarian or development settings
  

Skills and Abilities:

• Demonstrated understanding of working with children and particularly vulnerable children
• Personal qualities: Team leader, flexible, strong interpersonal skills with children, caregivers, analytical skills, network-builder, able to handle pressure well and work in cross-cultural settings.

Proficiencies:

• Proficiency in Arabic.
• Written and spoken English is an Mandatory.

Professional Standards: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, age, marital status, disability or any other characteristic protected by applicable law.

IRC strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible services to our clients.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Commitment to Client Responsiveness: By committing to Client-Centered Programming, at the IRC Yemen, we place the people we serve - our clients - at the center of our programming and services. The IRC Yemen Staff have an important role to play in supporting the implementation of client-responsive programming through raising awareness among the community and clients about the existing feedback mechanisms and how to use them including the response processes, access, and eligibility to services, and contribute to building an institutional culture that prompts staff to listen to clients.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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