Short Term Insurance Procurement Non-Motor Team Leader at Absa Bank Limited

Empowering Africa’s tomorrow, together…one story at a time.

Job Summary

5+ years experience in procurement or supply chain management. 2–3 years experience in a supervisory or team leadership role in Procurement. Experience in non-motor procurement will be advantageous.To lead and manage a procurement team responsible for short term insurance Procurement fulfillment across the full supplier lifecycle, including sourcing, onboarding, performance management, compliance, and governance, while supporting operational business stakeholders and ensuring suppliers are aligned with business objectives.

Job Description

Key Responsibilities

1. Procurement Management

• Structured approach to ensure suppliers deliver claims fulfilment in line with SLAs, scope of work, quality standards, turnaround times and governance standards in Procurement

• Ensure that regular supplier performance reviews, including root‑cause analysis of delays, rework, and management of quality failures are managed

• Drive supplier corrective action plans where service or cost performance is below standards and follow structured procedures including reporting procedures

2. Supplier & Vendor Management

• Ensure standards are met by the team to identify, evaluate, and onboard reliable suppliers onto the panel against standards

• Ensure Suppliers are actively managed by the team in-line with the SLAs, standards and within procedures related to supplier relationships to ensure service quality, pricing competitiveness, and contract compliance.

• Ensure that regular supplier performance discussions are held including supplier reviews to address service delivery issues and failures

• Montor allocation of work to suppliers through the allocation algorithm tool in the supplier categories to monitor the average costs, complaints and performance of suppliers and provide feedback monthly to the Procurement manager

• Monitor and report on cost leakage, inflated charges, rework, poor workmanship, recoveries and compliance failures and fraudulent activities.

• Ensure that Supplier set up and activation include supplier compliance is maintained across the supplier portfolio by the team

• Ensure that Supplier are managed in accordance with the procurement procedures to deactivate where it has been agreed by the forum and that all relevant information is accurately added to the profile

• Ensure that CAT event Suppliers are managed in line with the process and procedures that govern the business requirement and that there is oversight and reporting post the event.

3. Contract Negotiation & Cost Control

• Ensure that negotiations with suppliers are aligned to AIC deliverables by ensuring that contract rates consider favorable pricing, service levels delivery and contractual terms for services meet key deliverables of execution.

• Implement cost-saving initiatives and procurement efficiencies.

• Monitor market trends and services to ensure competitive procurement.

• Ensure that Suppliers are correctly added to systems and made available for work allocation and introduction on algorithms to receive work once contacted

4. Team Leadership

• Lead, mentor, and develop the procurement team to ensure high performance.

• Monitor team productivity, delivery and service levels in line with Procurement objectives and provide monthly reporting to Procurement Manager

• Provide coaching and support to improve procurement knowledge and supplier engagement.

• Review team performance against targets and set deliverables monthly and provide feedback to Procurement Manager

5. Stakeholder Management

• Collaborate and meet with internal departments such as operations, claims, and technical teams to ensure delivery is met.

• Provide procurement guidance and support to stakeholders (internal and external) and team members

• Ensure alignment of between procurement activities and operational requirements

• Oversee supplier complaints management and services failures by ensuring that complaints are correctly logged, investigated and resolved within agreed timelines and supplier engagements are managed.

6. Compliance & Governance

• Management of Forum packs and overseeing the various Forums related to the Algorithm and Supplier Review Forum and other formal meetings

• Ensure that meetings are documented and action items are completed on time and accurately by the team and stakeholders

• Management of governance and procedures related to Management of Supplier disciplinary and Exit procedures and Loss events reporting within updates into the various forum’s packs for reporting

• Management to ensure adherence to procurement policies, risk management, and regulatory requirements within all aspects related to Procurement lifecycle.

• Identify, quantify, and actively manage procurement procedures and report requirements related to risk events
  
  

• Management of Supplier dependency related to quality assurance audits

7. Reporting & Performance Monitoring

• Track procurement performance metrics such as cost savings, supplier performance, and procurement cycle times.

• Prepare and oversee supplier related reports and insights for management

• Prepare reports on Supplier service failures highlighting top supplier issues and root causes of complaints with suggestions of improvement and supplier management

• Ensure that all monthly governance and report by the team is provided on time, accurately to all relevant stakeholders

Minimum Requirements

Education

• Diploma or Degree in Procurement, Supply Chain Management,

• Business Management of staff in related field.

Experience

• 5+ years experience in procurement or supply chain management.

• 2–3 years experience in a supervisory or team leadership role in Procurement

• Experience in non-motor procurement will be advantageous.

Skills & Competencies

• Strong negotiation and supplier management skills

• Strong leadership and team management

• Stakeholder engagement and communication

• Analytical and cost management skills

• Knowledge of procurement systems and processes

• Problem-solving and decision-making abilities

Key Performance Indicators (KPIs)

• Cost savings achieved through procurement initiatives

• Supplier performance and service delivery standards

• Procurement turnaround times

• Strong understanding of compliance and governance in procurement

• Team performance and productivity

Education

Higher Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised