Account Executive - Accredo - Remote at Cigna

Position Summary

The Account Executive is a strategic client leader responsible for advancing enterprise-level relationships, strengthening client partnerships across multiple levels of leadership, and identifying opportunities that position the company to win. This role goes beyond day-to-day execution by developing a broad understanding of each client’s business, proactively shaping account strategy, documenting key decisions and next steps, and bringing forward creative, efficient, and effective ways to improve how work gets done. The Account Executive supports renewals, growth opportunities, client retention, financial performance, and customer satisfaction while operating with an enterprise-first mindset.

Essential Functions

Enterprise Client Strategy & Relationship Leadership

• Build, manage, and strengthen relationships with assigned direct clients across multiple levels of leadership, including executive stakeholders, to deepen partnership and improve long-term alignment.
• Think broadly across the enterprise to identify opportunities that improve client value, strengthen the relationship, and support company growth, retention, and financial performance.
• Operate with an enterprise-first mindset, balancing client advocacy with the broader needs of the company and moving beyond a task-based or self-preservation approach.
• Serve as a trusted advisor to clients by anticipating needs, connecting insights across the business, and proactively bringing forward recommendations that improve outcomes.

Renewals, Upsells & Expansions

• Lead annual renewal activities with clear ownership, strategic preparation, timely execution, and disciplined follow-through.
• Identify and advance upsell, expansion, drug addition, and network opportunities by understanding client priorities, market dynamics, utilization trends, and enterprise objectives.
• Use business tools and data to identify contracting gaps, financial risks, service trends, and growth opportunities that can be translated into actionable client strategies.
• Partner with internal stakeholders to ensure renewal and growth discussions are aligned, well documented, and positioned to support both client needs and company goals.

Strategic Account Planning

• Develop and maintain client-specific strategic account plans that connect client priorities, relationship goals, financial performance, operational risks, and enterprise growth opportunities.
• Prepare for and lead quarterly and annual business reviews with clear insights, executive-level messaging, documented outcomes, and defined follow-up actions.
• Engage clients in discussions about new network opportunities, service improvements, and strategic initiatives while negotiating within parameters established by Underwriting.
• Translate account insights into practical actions that improve retention, strengthen client confidence, and create measurable value for the business.

Internal Collaboration

• Partner cross‑functionally to address client needs and escalate service issues for resolution.
• Participate in special projects and task forces as assigned.

Qualifications

• 8+ years of relevant experience with a Bachelor’s degree, or Master’s degree with 6+ years relevant experience.
• Strong PC skills, including Microsoft Word, Excel, and PowerPoint; working knowledge of financial concepts.
• Solid project management, analytical, and problem‑solving skills.
• Executive presence with strong written and verbal communication skills; ability to organize and interpret information.
• Ability to work cross‑functionally to resolve issues with urgency.
• Ability to travel up to 20%.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an incentive compensation plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.