Software Engineering Senior Analyst - HIH - Evernorth at Cigna

ABOUT EVERNORTH:

Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don’t, won’t or can’t.

Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there.

Position Overview:

This position’s primary responsibility will be to translate software requirements into functions using Mainframe, ETL frameworks, Database technologies. The chosen candidate will apply technical proficiency across different stages of the Software Development Life Cycle, gather accurate requirements and work closely with stakeholders to prioritize his tasks. The role will require strong attention to detail with the ability to identify errors and adjust in a testing environment while contributing towards developing and adhering to best practices for developing applications that are scalable, relevant, and critical to the project.

Responsibilities

• Support, maintain and participate in the development of software utilizing technologies such as COBOL, DB2, CICS and JCL.

• Support, maintain and participate in the ETL development of software utilizing technologies such as Abinitio, AWS Glue, Databricks.

• Provide expertise, tools, and assistance to operations, development, and support teams for critical production issues and maintenance

• Troubleshoot production issues, diagnose the problem, and implement a solution - First line of defense in finding the root cause

• Work cross-functionally with the support team, development team and business team to efficiently address customer issues.

• Active member of high-performance software development and support team in an agile environment.

Qualifications

Required Skills:

• Strong Mainframe experience, using Cobol, JCL, DB2 and VSAM

• Strong SQL knowledge on OLAP DB platforms (Teradata, Snowflake) and OLTP DB platforms (Oracle, DB2, Postgres, SingleStore).

• Strong experience with Teradata SQL and Utilities

• Strong experience with Oracle, Postgres and DB2 SQL and Utilities

• Develop high quality database solutions

• Ability to do extensive analysis on complex SQL processes and design skills

• Ability to analyze existing SQL queries for performance improvements

• Experience in ETL frameworks like Abinitio, AWS Glue.

• Experience in software development phases including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications

• Proven experience working with diverse teams of technical architects, business users and IT areas on all phases of the software development life cycle.

• Exceptional analytical and problem-solving skills

• Structured, methodical approach to systems development and troubleshooting

• Ability to ramp up fast on a system architecture

• Experience in designing and developing process-based solutions or BPM (business process management)

• Strong written and verbal communication skills with the ability to interact with all levels of the organization.

• Strong interpersonal/relationship management skills.

• Strong time and project management skills.

• Familiarity with agile methodology including SCRUM team leadership.

• Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example.

• Desire to work in application support space

• Passion for learning and desire to explore all areas of IT

Required Experience & Education:

• 4-5 years in an application development role

• Bachelor's Degree or higher from an accredited university or a minimum of three (3) years of experience in software development in lieu of the bachelor’s degree education requirement

Desired Experience: 

• Exposure to AWS

• Healthcare experience

Location & Hours of Work

Full-time position, working 45 hours per week. Expected overlap with US hours as appropriate. Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required.

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services