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Job Details
- Status
- Active
- Category
- Posted
- Jun 22, 2026
- Expires
- Sep 20, 2026
- Work style
- On-site
About the Role
Overview
The Manager – Retail Credit Monitoring is responsible for overseeing and ensuring the effective monitoring and management of the bank’s retail credit portfolio. This role involves tracking credit performance, identifying potential risks, and implementing strategies to mitigate credit losses. The incumbent will work closely with internal stakeholders to enhance credit risk policies and ensure compliance with the Lending Policy and BNR guidelines.
Role
- Monitor and control pre-90 days Personal banking Credit Portfolio to ensure that the Asset Quality is maintained and improved (PAR & Migration) to within acceptable thresholds.
- Develop, recommend, and implement strategies to ensure that the accounts under watch category are upgraded to normal in line with BNR regulations and Bank policy.
- Ensure compliance with Bank’s policies, regulatory requirements and best practice in the monitoring and control process with a view to minimizing Credit Risk.
- Work closely with relationship managers and credit teams to enhance loan recovery efforts and minimize non-performing loans (NPLs).
- Ensure timely handover of migrated customers to Recovery Unit
- Support review, from time to time, of Credit policies and processes governing Lending in the Bank.
- Provide leadership, coaching and training of credit monitoring and business teams on best practices in risk management and portfolio monitoring.
- Ensure Review of Portfolio Returns submitted by Branches for appropriate action.
- Generate periodic management reports on credit performance, highlighting trends, risks, and recommended actions.
- Proactive oversight on debt collection exercise, waivers of arrears & restructuring, re-classification, re-establishment/re-opening and write offs as appropriate.
Responsible for the performance management for retail credit monitoring staff.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
- Academic & Professional
| Particulars | Detail | Specific Field or Qualification | Need Type[1] |
| Education | Bachelors Degree | Business | RQ |
| Professional Qualifications | Banking | AA |
AA
- Experience
| Total Minimum No of Years’ Experience Required | 5 |
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