Associate Manager - Academy Program at aCommerce

Key Responsibilities:

Program Management & Delivery

• Design, plan, and manage end-to-end learning programs across the organization.
• Align academy initiatives with business goals and workforce development needs.
• Coordinate program logistics, including scheduling, enrollment, communications, and delivery support.
• Manage program calendars and ensure timely execution of cohorts, workshops, and training sessions.

Curriculum & Content Development

• Lead the development of comprehensive learning curricula for multiple tracks (e.g., departmental curriculum, functional upskilling, leadership etc).
• Collaborate with subject matter experts (SMEs) to design content that is relevant, engaging, and aligned with desired learning outcomes.
• Develop or oversee the creation of learning materials including presentations, eLearning modules, handbooks, facilitator guides, and assessments.
• Ensure content is adaptable for different learning styles and delivery formats (in-person, online, hybrid).

Stakeholder & Team Collaboration

• Partner with internal teams to identify training needs and learning priorities.
• Work with Department Heads to audit and ensure quality of learning.
• Support and coach facilitators and trainers to deliver high-impact learning experiences.

AI & Digital Capability Programs

• Support the design and rollout of company-wide AI awareness and capability-building programs.
• Partner with Technology and business stakeholders to translate AI concepts into practical employee learning experiences.
• Manage AI learning initiatives across the group.
• Continuously identify opportunities to improve learning delivery through AI-enabled tools and platforms.

Quality, Measurement & Improvement

• Track program engagement, completion, and performance metrics to evaluate effectiveness.
• Analyze learner feedback and performance data to refine curriculum and delivery.
• Maintain program documentation, standards, and best practices for scale and sustainability.
• Stay current on instructional design trends, adult learning principles, and digital learning innovations

Qualifications:

• Bachelor’s degree in Education, Learning & Development or a related field.
• 4+ years of experience in learning program management, curriculum development, or corporate training.
• Demonstrated ability to design, develop, and implement scalable learning programs and content.
• Strong knowledge of instructional design models and adult learning principles.
• Proficient in learning platforms, LMS, content authoring and Google suite tools.
• Excellent communication, stakeholder management, and facilitation skills.
• Highly organized with a balance of creativity and execution.
• Proficiency in both Thai & English
• Knowledge in automated script in excel is a plus