Assistant Manager, Centre of Excellence for Trauma and Emergencies at Aga Khan University Hospital

Assistant Manager, Centre of Excellence for Trauma and Emergencies

Entity
Medical College

Location
Karachi, Pakistan

Introduction
Aga Khan University chartered in 1983 as Pakistan's first private international university, is committed to the provision of education, research, and health care of international standards relevant to Pakistan and the region. The affiliated Aga Khan University Hospital provides state-of-the-art clinical facilities and well-equipped diagnostic services. The University currently has teaching sites in Pakistan, East Africa, the United Kingdom, and Afghanistan, and is a major component of Aga Khan Development Network.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Centre of Excellence, Trauma and Emergencies (CETE) aims to develop human and institutional capacity and advocate for local and global policy change to maximise the chances of survival after an individual or public health emergency in the global south. The primary goal of the Centre is to improve health outcomes of individuals and populations affected by trauma and emergencies including motor vehicle crashes, complex humanitarian crises, disasters due to climate change and large-scale epidemics.

This is a grant-funded contractual position.

Responsibilities
You will be responsible for:

• assisting in planning, coordination, and execution of PLSP training sessions across Pakistan
  
• overseeing logistics, including training schedules, resource allocation (e.g., manikins, training materials), and venue arrangements for training sessions
  
• ensuring the smooth operation of training sessions by coordinating with regional leads, master trainers, and trainers
  
• maintaining updated records of trained participants and tracking progress toward PLSP’s goal of training 10 million individuals
  
• recruiting, onboarding, and managing trainers, master trainers, and volunteers
  
• monitoring master trainer/trainer performance and providing ongoing support to ensure quality and consistency of training
  
• organising regular feedback sessions with master trainers, trainers, and volunteers to improve the programme
  
• building and maintaining relationships with community organisations, educational institutions, government bodies, and other partners to expand PLSP's reach
  
• coordinating communication with stakeholders and ensuring timely reporting on training activities and outcomes
  
• working with the marketing lead to promote PLSP activities through media, social media, and community engagement platforms
  
• assisting in planning and executing major events
  
• coordinating with the secretariat at AKU and regional leads to ensure seamless execution of simultaneous training sessions
  
• maintaining comprehensive records of all trainings conducted, master trainers/trainers involved, and resources utilized
  
• implementing monitoring and evaluation systems to assess the impact and quality of training sessions
  
• preparing quarterly progress reports, highlighting successes, challenges, and recommendations
  
• working closely with the Physician-in-Lead to adjust the program strategy, as needed.

Requirements
You should have:

• a bachelor's degree with at least five years of experience or a master’s degree with three years of experience in project management, community outreach, or health-related programmes
  
• experience in managing volunteers and engaging with diverse community stakeholders
  
• experience in CPR and Bleeding Control training or other public health initiatives
  
• strong organisational and time-management skills to plan, coordinate, and execute large-scale training sessions and events across multiple locations
  
• the ability to manage logistics, resource allocation, scheduling, and troubleshoot on the spot
  
• skills in building relationships with volunteers, trainers, and community partners, resolving conflicts, and motivating teams to work collaboratively
  
• strong attention to detail and excellent organisational skills
  
• efficiency in MS Office, especially Excel
  
• the ability to handle office correspondence independently
  
• good understanding of administrative processes and the ability to liaise with other offices at the University.

Comprehensive employment reference checks will be conducted.