Senior Assistant, School of Nursing and Midwifery at Aga Khan University Hospital

Entity: Aga Khan University

Location: Karachi, Pakistan

Introduction:

The Aga Khan University is a private, international university committed to international standards of excellence in teaching, research, and service. Its teaching hospital, the Aga Khan University Hospital has been accredited by the prestigious Joint Commission International for achieving the highest international healthcare standards.

Established in 1980, Aga Khan University School of Nursing and Midwifery (AKU-SONAM) has the honor of being the founding academic entity of the University and a benchmark for nursing education in Pakistan. The school is committed to excellence in the fields of education, research, nursing practice, and administration. It is also committed to providing the highest standards in nursing education programmes, in line with the University's vision and values.

AKU is an equal opportunity employer and is committed to safeguarding and aims to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between all faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Aga Khan University invites applications for the position of Senior Assistant at the School of Nursing and Midwifery.

Responsibilities:

Reporting to the Senior Manager, you will be responsible for:

• coordinating classroom and venue bookings for undergraduate and postgraduate nursing programs, including theory classes, assessments, OSCEs, OSPEs, and clinical conferences
• maintaining and updating centralized academic calendars for classroom utilization, examinations, and program schedules
• preparing, managing, and monitoring student attendance records for theory and clinical sessions, ensuring timely reporting and documentation
• collecting and compiling attendance data from course coordinators and maintaining accurate records for management review
• supporting academic programs by scheduling classes, marking faculty calendars, and facilitating virtual learning sessions through Zoom and MS Teams
• ensuring timely distribution of certification cards and maintaining accurate electronic records of issuance
• preparing attendance files and related academic documentation at the beginning of each semester
• recording meeting minutes and coordinating follow-up actions with relevant stakeholders
• sending venue booking confirmations, notifications, and reminders to faculty, students, and administrative teams
• maintaining and updating databases, records, and documentation related to academic and assessment activities
• coordinating with internal stakeholders to support the smooth execution of academic assessments and program operations
• serving as a liaison between academic teams and standardized patients (SPs) for scheduling, communication, and operational arrangements
• coordinating logistics for examination activities, including transportation, refreshments, and scheduling requirements where applicable
• maintaining records of attendance, performance feedback, and compensation details in collaboration with relevant administrative offices
• monitoring and reporting operational issues, absences, and incidents to the relevant supervisor and supporting timely resolution.

You should have:

• a bachelor’s degree from a recognized institution
• at least 3 years of administrative experience, preferably within an academic, healthcare, or higher education environment
• sound understanding of office administration, scheduling, record management, and coordination processes
• proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, MS Teams, and other relevant software platforms
• strong organizational and time-management skills with the ability to manage multiple priorities effectively
• excellent verbal and written communication skills with the ability to correspond professionally with diverse stakeholders
• strong problem-solving skills and attention to detail
• ability to work collaboratively with faculty, administrative teams, students, and external stakeholders
• demonstrated ability to maintain confidentiality and handle sensitive information with discretion
• strong interpersonal skills with a customer-service-oriented approach to stakeholder engagement.

Comprehensive reference checks will be conducted.

Only shortlisted candidates will be contacted.