Senior Business Development Officer at Ecobank Kenya

JOB PURPOSE

• To aid and support to the Head of Business Development and the Managing Director of the Asset
• Management Unit in order to grow the Assets Under Management leading to growth in business and revenue in a profitable and cost-effective manner.
• To understand client investment needs and objectives and identify opportunities for EDC to provide investment solutions to address such investment needs.
• To aggressively pitch for new businesses in Kenya.
• To provide efficient management of all existing clients and ensure repeated businesses from them in Kenya.
• To offer all appropriate products to all clients - retail, HNI and Institutions in Kenya thereby meeting the clients’ unique financial needs.

JOB CONTEXT

• The role requires the candidate to be customer centric and network minded with abilities to address/escalate issues to the Head of Business Development and Managing Director in order to ensure strong customer relationships and superior service quality.
• The incumbent is requested to efficiently manage and provide information on the clients within the country of coverage.
• Candidate is required to have a strong supervision and presentation skills.
• The incumbent is required to maintain excellent communication with Ecobank Relationship Managers to ensure AUM growth.
• The role also comes with the ability to efficiently sell investment solutions and come up with marketing initiatives to grow AUM in the country of coverage.

KEY RESPONSIBILITIES

• Attain targeted sales goals and performance targets through effective use of available resources.
• Develop marketing strategy for the Asset Management business within the country of coverage and detailed implementation plan for execution.
• Efficiently manage the Asset Management business within the country of coverage to ensure constant AUM and revenue growth.
• Develop and execute the distribution strategy and distribution KPIs for both retail and institutional clients
• Channel management across both digital and physical channels
• Ensure quick resolution of client issues to delight clients.
• Identify and undertake specific initiatives to win new business at each prospect.
• Identify, contact and qualify new prospects within the identified market, cold calling and following up marketing leads.
• Develop and execute responses to queries from prospects and clients.
• Co-ordinate one-to-one meetings with prospects.
• Organize and perform demonstrations and/or presentations of the company key product offerings to prospective clients.
• Manage sales opportunities from first call through to closure
• Negotiate and close new business contracts.
• Work closely with the various banking group within Ecobank on product training and to propose and execute marketing activities and communication.
• Take ownership of market intelligence within the market (trends, competition and sale team update).

KNOWLEDGE, SKILLS & EXPERIENCE

Qualifications

• Bachelor or Masters degree (Minimum)
• SEC licensed (if applicable)

Experience

• At least 5 - 10 years sales/marketing experience with good sales track record, in selling investment products.
• Ability to interact and negotiate with the client organization at take basic decisions;
• Sound Knowledge of Investment & Banking sector
• Product knowledge, ideally across various asset classes
• Customer focused & results oriented;
• Ability to pull together various resources to sell and deliver customer solutions;
• Good organizational and time management skills are highly desirable;
• Result driven,
• Inclusive, flexible, savvy and sensitive to client culture.

Skills & Capabilities & Personal Attributes

• Demonstrate excellent client acquisition skills
• Demonstrate excellent leadership skills and team management skills
• Demonstrate a strong ability to ensure quick resolution of client queries and complaints
• Cooperative working style and strong communication skills are required, in order to develop and maintain effective working relationships both externally and internally.
• Strong attention to detail and ability to multi-task in a fast-paced environment
• Ability to communicate clearly and concisely with clients/prospects and internal contacts
• Strong interpersonal skills, team-oriented and self-motivated
• Articulate and energetic self-starter with strong communication and interpersonal skills.
• Highly self-motivated: ability to generate ideas and demonstrate initiative and perseverance.
• Team player with ability to work successfully under own initiative