Employee Relations Specialist II at Gopuff

Gopuff is seeking an Employee Relations Specialist II to join the People & Culture (P&C) team. In this role, you will serve as a trusted partner and subject matter expert, managing the lifecycle of complex employee relations matters, leading thorough workplace investigations, and ensuring compliance with company policies and employment laws.

• Conducts investigations of complaints and concerns, including allegations of policy violations, working conditions, disciplinary actions, and employee grievances, including harassment, discrimination, retaliation, etc.

• Make recommendations on the appropriate course of action in partnership with the key stakeholders for Employee Relations issues

• Document findings and write investigation summaries to be maintained in ThinkLP.

• Coach and advise all levels of management through employee relations matters (e.g. performance management, corrective action processes, policy interpretation, conflict resolution, terminations, etc).

• Monitor and ensure compliance with federal, state, and local employment laws, and Identify emerging employee relations and compliance risks and coordinate with appropriate stakeholders to support timely mitigation

• Perform other related duties as required.

• 6-8 years of HR experience, with at least 2 years in Employee Relations, investigations, and supporting field operations.

• Prior experience supporting California-based operations and familiarity with California state employment laws.

• Bachelor’s degree preferred.

• Professional fluency in Spanish, preferred

• Proven expertise in end-to-end investigation methodologies (interviewing, evidence gathering, summary writing) and a strong foundation in US employment laws (FMLA, ADA, EEO, Title VII).

• Proven ability to effectively coach employees and management through complex and difficult issues, including making recommendations to effectively resolve issues

• Ability to work cross-functionally with various departments

• Able to multitask, prioritize, and manage time efficiently

• Strong interpersonal and communication skills, with the ability to build trust, exercise high emotional intelligence, and handle sensitive, confidential information.

• Strong analytical and conflict-resolution skills, with a track record of making sound, unbiased decisions under pressure.

• Proficiency in computer usage, email, and Google Suite