IT Infrastructure Administrator at Medecins Sans Frontieres (MSF)

Tasks & Responsibilities

Be familiar with the general infrastructure and the infrastructure dedicated to headquarters in order to support colleagues and better understand the integration of the field infrastructure into this ecosystem.

Provide technical expertise and support for field infrastructure systems in order to guarantee secure, stable, and compliant operations.

Act as the primary technical point of contact for IT Field Referents on infrastructure-related matters, ensuring effective coordination and issue resolution.

Ensure the deployment, availability, and reliability of field IT infrastructure solutions to support operational continuity and performance in field environments.

Implementapproved infrastructure standards and technical guidelines to ensure consistency, interoperability, and alignment with organizational architecture.

Contributeto the evolution and continuous improvement of field network kits by applying validated technical directives and responding to operational needs.

Monitor the operational status and performance of field infrastructure components to anticipate risks, ensure service quality, and support decision-making.

Support infrastructure-related projects by participating in design, roll-out, and transition phases to ensure successful implementation in field contexts.

Qualifications

Education

Required:

Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field or equivalent professional experience in system and network administration

Certifications (Highly Valued) :

Microsoft certifications (e.g. Azure Administrator, Microsoft 365, Identity and Access Administrator,)

Fortinet certifications (NSE 4 / FCP or higher)

ITIL Foundation or equivalent service management certification

Experience

Proven experience as a System and Network Administrator in enterprise environments

Solid knowledge of Microsoft and Linux infrastructure environment

Solid experience administering Fortinet firewalls and VPN solutions

Experience implementing security best practices (MFA, Zero Trust, least privilege)

Experience with PowerShell scripting and automation

Languages:

• Essential: Fully fluent in English C1

• Desired: Fluent in French B2

Knowledge and Expertise:

Sector-specific knowledge

Enterprise IT infrastructure management (on-premises & cloud)

Microsoft-centric environments (Hybrid AD / Cloud-first)

Identity & Access Management (IAM) in enterprise contexts

Network architecture in multi-site environments

Endpoint management and device lifecycle (Windows, mobile devices)

Cybersecurity fundamentals for corporate infrastructures

Business continuity and high availability principles

Methodology

ITIL-based service management (Incident, Change, Problem Management)

Patch management and update strategies

Backup, disaster recovery and business continuity planning

Security-by-design and Zero Trust approach

Monitoring, alerting and proactive maintenance

Documentation, standard operating procedures (SOPs)

Regulatory & Compliance knowledge

GDPR and data protection principles

Logging, auditing and traceability requirements

Compliance requirements for user access and device management

Risk management and security policies enforcement

Awareness of regulatory constraints in enterprise IT environments

Software & Tools

Microsoft Active Directory (AD, GPO, DNS, DHCP)

Microsoft Entra ID (Azure AD)

Microsoft Intune (Endpoint Manager)

Microsoft Endpoint Configuration Manager (MECM / SCCM, Co-management)

Microsoft Azure (IaaS, PaaS, networking, security services)

Microsoft 365 (Exchange Online, SharePoint, Teams)

Fortinet solutions (FortiGate, FortiManager, FortiAnalyzer, FortiEMS)

VPN technologies (IPSec, SSL VPN)

PowerShell scripting and automation

Linux (server Ubuntu, debian …)

Meraki solution (Network, Firewall...)

Behavioral & Managerial Competencies

Excellent ability to work in a multicultural environment successfully and to demonstrate commitment and support for diversity, gender-responsive, inclusive, and non-discriminatory behavior and attitudes.

Good communicator, able to develop strong relationships and act as a partner for the IT Field Referent team. Analytical thinking, adaptability, stress management, communication