Administration Technical and Liaison Officer INGO Forum Nigeria Zamfara at Norwegian Refugee Council

Overview

The Technical Administration & Liaison Officer supports the Deputy Director in managing administrative, logistical, and liaison functions to ensure efficient office operations and compliance with NRC/NIF regulations. The role bridges technical, administrative, and stakeholder engagement functions to safeguard NIF’s operational space and enhance service delivery in Northwest Nigeria (Zamfara).

Role

Responsibilities

Generic Responsibilities

• Ensure compliance with NRC/NIF policies, procedures, and legal frameworks.
• Provide administrative, logistical, and liaison support to the Zamfara (Northwest) operations.
• Maintain effective filing and documentation systems.
• Support process improvement initiatives to strengthen systems.
• Ensure smooth day-to-day office operations.
• Monitor administrative and logistics-related procurements and budgets.
• Coordinate travel, accommodation, and transport logistics.
• Uphold ethical standards and confidentiality.
• Represent NIF positively in interactions with stakeholders.
• Support coordination activities and reporting.

Specific Responsibilities

Administrative Support

• Manage procurement processes in compliance with NRC/NIF standards.
• Support budget preparation and monitor administrative expenses.
• Supervise administrative staff and/or manage car hire drivers.
• Organize logistics for meetings, trainings, and workshops.
• Process and monitor payments, invoices, and financial documentation.
• Maintain office inventory and ensure timely restocking of supplies.
• Ensure accurate filing systems for procurement, contracts, and compliance documents.
• Draft and submit correspondence to government agencies.

Logistics Support

• Ensure all logistics activities comply with NRC policies and security protocols.
• Coordinate logistics needs with program and NRC teams.
• Oversee vehicle management, maintenance, and fuel monitoring.
• Arrange travel and accommodation for staff and guests within the Northwest.
• Manage car hire and movement logistics.
• Serve as focal point for travel bookings and coordination with logistics teams.

Liaison & Government Relations

• Support engagement with Zamfara State government authorities and agencies.
• Track and report regulatory and policy developments affecting INGOs in the Northwest.
• Ensure timely submission of required government reports.
• Maintain records of official correspondence and approvals.
• Attend meetings with government stakeholders to facilitate operations.
• Build and maintain relationships with key authorities (e.g., ministries, security agencies, immigration, etc.).
• Contribute to strategic engagement, advocacy, and coordination efforts.
• Support preparation of briefings, policy analyses, and reports.

Technical Support

• Provide feedback and technical input to improve administrative, logistics, and liaison systems.

Requirements

Qualifications

Generic Professional Competencies

• Education: Degree or Diploma in Administration, Management, or a related field.

• Experience:

  Minimum of 3 years’ experience as a Logistics, Admin, or Liaison Officer in a humanitarian or recovery context.

  Experience working in complex and volatile environments.

  Proven track record of delivering results in similar roles.

• Language: Fluency in English.

Context/Specific Skills, Knowledge, and Experience

• Proficiency in Microsoft Windows and Office applications.
• Experience engaging with senior government stakeholders is an advantage.
• Ability to work under pressure and meet deadlines.
• Knowledge of Hausa language is an added advantage.

Behavioral Competencies

• Handling insecure environments
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect
• Ability to work independently under pressure
• Upholding the highest standards of ethics and integrity