Administrative Assist at Q-Sourcing Servtec Group

An administrative assist serves as the first point of contact for an organization while providing essential administrative support to ensure smooth daily operations. The role also includes coordinating schedules, managing appointments, and supporting meetings through preparation of documents, booking venues, and taking minutes where required. Overall, the candidate should be highly competent administrator with strong organizational skills, excellent communication and persuasion abilities, and the capacity to manage multiple priorities across administrative, sales, and marketing functions.

Office Administration

Manage day-to-day office operations to ensure efficiency and smooth workflow

Maintain office supplies inventory and coordinate procurement

Monitoring office supplies, coordinating procurement, coordinate travel arrangements and logistics for staff and visitors

Communication & Correspondence

Handle incoming calls, emails, and correspondence in a professional manner

Draft, proofread, and distribute internal and external communications

Act as a liaison between departments, clients, and external stakeholders

Scheduling & Coordination

Manage calendars, appointments, and meeting schedules for management

Coordinate meetings, including booking venues, preparing agendas, and taking minutes

Arrange travel logistics (flights, accommodation, transport)

Document Management

Prepare reports, presentations, and administrative documents

Maintain accurate records and databases

Ensure confidentiality and proper handling of sensitive information

Social Media & Digital Content Support

Conduct basic market or industry research to support content development

Create and schedule basic content for company social media platforms

Provide input for blogs, articles, or website updates where required

Monitor engagement and provide basic performance feedback (likes, reach, inquiries)

Support to Management

Provide administrative support to senior staff and management teams

Assist in preparing reports and performance data

Follow up on action points and deadlines

Client & Visitor Management

Receive and attend to visitors in a professional manner

Support client onboarding documentation and coordination

Ensure a positive front-office experience

Compliance & Record Keeping

Ensure adherence to company policies and administrative procedures

Support audit processes by maintaining accurate documentation

Assist in compliance-related administrative tasks

KNOWLEDGE, SKILLS, AND EXPERIENCE

Bachelor's degree/ Diploma in Business Administration & Management, Quality Management, Public relations, Marketing or related field.

Proficiency in MS Office and quality management software/tools, process mapping and workflow analysis

Experience in implementing or maintaining a QMS.

Experience in conducting audits and handling compliance processes is an added advantage.

Strong understanding of risk management and mitigation practices

Strong written and verbal communication skills.

Team oriented, highly motivated, energetic, innovative and enthusiastic.

A person of Integrity