Associate Cafeteria Supervisor at Strathmore University

Strathmore UniversityVerified

View all jobs at Strathmore University

Nairobi On-site Full-time Mid Level

Get jobs like this by email

First name, email, subscribe.

Job Details

Status: Active
Category: Catering
Posted: Jun 25, 2026
Expires: Sep 23, 2026
Work style: On-site

Share with someone qualified

About the Role

Basic job summary:

The jobholder is responsible for the supervision of day-to-day cafeteria operations, ensuring efficient food service, cleanliness, staff coordination, and customer satisfaction. The Associate Cafeteria Supervisor supports the Cafeteria Supervisor in delivering high-quality dining experience to students, staff, and visitors while maintaining compliance with health and safety standards.

Duties & Responsibilities:
Cafeteria Operations Support

The key tasks include, but are not limited to:
Support the supervision of meal service operations during breakfast, lunch, and dinner shifts.
Ensure serving counters, dining areas, and cashier stations are clean, organized, and operational.
Monitor food presentation and portioning during service hours.

Staff Coordination and Oversight

The key tasks include, but are not limited to:
Assist in assigning tasks to service staff, including servers, cashiers, and cleaners.
Supervise staff performance during shifts and provide on-the-spot guidance or support.
Facilitate staff briefings and ensure adherence to cafeteria policies and dress codes.

Customer Service and Complaint Handling

The key tasks include, but are not limited to:
Provide courteous and prompt assistance to students, staff, and guests.
Receive and address minor complaints or concerns and escalate complex issues to the Cafeteria Supervisor.
Promote a welcoming and orderly cafeteria environment.

Supplies and Inventory Monitoring

The key tasks include, but are not limited to:

Monitor availability of trays, utensils, condiments, and other service essentials.
Report low stock levels and maintenance issues to the Cafeteria Supervisor.
Assist with proper storage and handling of supplies at the service line.

Health and Safety Compliance

The key tasks include, but are not limited to:

Ensure food handling, cleaning, and waste disposal practices comply withsafety regulations.
Monitor staff hygiene practices and correct any deviations.
Support cleaning of the cafeteria before, during, and after service.

Minimum Academic Qualifications:

Diploma in Hospitality Management, Event Management, Food & Beverage Service, or a related field.

Experience:

At least 2 years of experience in a similar role

CV Match Tool

Check if your CV matches this job before applying

This job accepts direct applications - no recruiter in between. Posted 2h ago.

Apply via Email

More Jobs in Nairobi

Marketing Lead (Urban Markets Development)
Mamlo Foods • Nairobi • On-site
Sales & Marketing • Posted 2h ago
Field Sales Officer
Mamlo Foods • Nairobi • On-site
Sales & Marketing • Posted 2h ago
Customer Experience Insights Manager
Absa Bank Limited • Nairobi • On-site
Business Management • Posted 2h ago
Unit Coordinator, Nursing
Aga Khan University Hospital • Nairobi • On-site
Healthcare • Posted 2h ago

Remote Jobs in Nairobi

Remote roles tied to the same location.

Senior Actuarial Manager
Britam • Nairobi • Remote
Finance, Banking and Accounting • Posted 2h ago
IT & Systems Engineer (NetSuite)
West Indian Ocean Cable Company (WIOCC) • Nairobi • Remote
Software Development • Posted 2h ago
Jr Operation Supervisor (BPO)
Solvo Global • Nairobi • Remote
Operations Manager • Posted 9h ago
Customer Service Representative (French And English)
Solvo Global • Nairobi • Remote
Customer Support • Posted 9h ago
Senior Biostatistician
Kenya Medical Research KEMRI • Nairobi • Remote
Research • Posted 9h ago

Articles You May Like

Best Cybersecurity Certifications in 2026 You Should Have to Land a Job
AI and Automation • Jun 9, 2026
Cybersecurity certifications are more popular than ever, but many professionals are chasing the wrong credentials for their career goals. In 2026, the smartest move isn't collecting certificates; it's choosing the one that aligns with the job you actually want. From Security+ and CISSP to CCSP, CISM, OSCP, and GIAC, here's what matters most before you invest your time and money.
How to Become an AI Engineer in 2026
Career Advice • Jun 7, 2026
AI engineering in 2026 is no longer just about learning Python or training machine learning models. Companies want people who can build real AI systems, integrate them into products, evaluate their performance, and ensure reliability. Here’s why most beginners are preparing the wrong way, and what to focus on instead.
ChatGPT Skills for Jobs in 2026
AI and Automation • Jun 6, 2026
As ChatGPT becomes a must-have workplace tool in 2026, many job seekers are focusing on the wrong skills. In this article, I explain why employers care less about memorized prompts and more about AI workflow thinking, the ability to use ChatGPT to research, analyze, verify, organize, and produce real business outcomes.
Why AI Skills Are Becoming the New Career Filter
AI and Automation • Jun 4, 2026
AI is no longer just a bonus skill. In 2026, employers are looking for workers who can use AI to improve real work, not just generate quick answers. This article explains why prompt writing is only the beginning — and why skills like workflow design, AI evaluation, data judgment, risk awareness, and domain expertise are becoming essential for career growth.
Countries Best for Remote Workers in 2026
Career Advice • May 7, 2026
With 56 countries now competing for remote workers, the decision isn't about finding the "best" destination, it's about understanding where your income level, tax situation, and work style actually align.