Creative Manager at Visa

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Team Summary

Do you want to work on thumb-stopping original campaign creative? Do you like the idea of working with celebrity athletes from the FIFA, Olympics and Formula 1? AND would you like to do all that for one of the world’s most recognizable brands and our fortune 500 clients?

Introducing Visa’s Design and Creative Studio, an expanding in-house creative and design agency set up to support Visa’s, clients and partners in the Asia Pacific region, and to drive revenue growth for Visa. You will not only develop exciting creative strategies and campaigns for our clients and partners across the various markets in AP but also create high visibility creative for Visa’s core brand, sponsorships and experiential partnerships. You will be expected to meet creative service revenue targets as part of your responsibilities.

If you have always wanted a hybrid client-agency life, here is the perfect opportunity.

Why this is important to Visa

The Studio team, part of the Visa AP Market Support Centre, is responsible for delivering creative services to Visa, clients and driving a key marketing service workstream for revenue growth.

What a Manager, Brand Creative (Art or Copy) at Visa does:

Creative Leadership & Concept Development

• Inspire and work closely with the broader team to develop innovative and strategic creative solutions, from broad concept development through to production and implementation.
• Provide clear, constructive creative direction throughout the creative process to ensure ideas remain strong, aligned, and executable.
• Work hands‑on to ideate, craft, and execute original and iconic creative concepts in response to briefs, objectives, or goals.
• Develop creative ideas that meet both business objectives and client objectives, balancing creativity with commercial impact.

Client Engagement & Commercial Impact

• Drive client take‑up of creative services through high‑quality creative thinking and impactful selling.
• Communicate and present creative concepts to internal and external stakeholders, clearly articulating the creative rationale in the context of business objectives.
• Support AP Marketing Services revenue growth by effectively executing client briefs and delivering strong creative outcomes through the studio.

Hands‑On Execution & Delivery

• Partner with Campaign Managers, Project Managers, and local marketing teams to manage projects from concept through to completion, working with both in‑house resources and third‑party agencies or vendors.
• Contribute directly to the creation and management of creative assets across web, graphics, social and digital media, print, environmental, OOH, and BTL, across varying levels of project complexity.
• Bring creative ideas to life by conceptualising storyboards, and developing presentations as required.
• Prepare, organise, and manage creative permutations, ensuring all requirements, specifications, and details are met.

Collaboration & Ways of Working

• Collaborate effectively with the local marketing teams, broader AP Market Support Centre Marketing teams, and global creative studio to deliver world‑class creative work.
• Work resourcefully within a new and evolving team, adapting quickly to changing priorities and incomplete information.
• Share responsibility across the team, contributing equally to both strategic thinking and executional work.

Craft, Quality & Continuous Improvement

• Stay up to date with Generative AI utilisation in industry, creative trends, tools, and best practices to continuously improve creative processes and output.
• Maintain a high standard of craft, clarity, and consistency across all creative work, ensuring alignment with brand guidelines and creative standards.

What We’re Looking For:

• Strong experience in a creative role, with proven strength in conceptual thinking and hands‑on execution.
• Comfortable working across disciplines and project types, focusing on the strength of the idea rather than a single craft.
• Highly resourceful and adaptable, with the ability to navigate ambiguity and work effectively in a fast‑paced environment.
• Collaborative team player who is comfortable contributing equally in a lean team structure.
• Confident communicator, able to present and sell ideas clearly to a range of stakeholders.

What will also help:

• Strong internal team and external client stakeholder management with a collaborative, diplomatic, and flexible style; able to work effectively in a matrixed organization.
• Excellent presentation skills, including strong oral and written capabilities.

Qualifications

Basic Qualifications:
5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications:
5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
Minimum 10 years’ experience in a creative capacity in an advertising agency, preferably in an agency with a global network.
Degree in Advertising, Design, Multimedia, Communications or any related field of study.
Proven experience as an Sr Art Director, Sr Copywriter or ACD in an advertising agency or similar creative role.
Deep understanding of different social, media channels and new technologies.
Strong understanding of brand strategy and its implementation through creatives.
Excellent taste when it comes to creative execution and delivery.
Capability to handle multiple projects with minimal supervision while meeting deadlines.
Proactive, organized and systematic with effective time management skills. Comfortable working in a fluid, fast-paced and hands-on environment.
Excellent interpersonal, collaborative and relationship-building skills.
If Art-based: Expert knowledge in design programs across various media (print, motion, video, digital) including Adobe Illustrator, Photoshop, InDesign, After Effects, Premiere.
If Copy based: Strong command of copy development across multiple media (digital, social, film/video, print, OOH), with working knowledge of creative tools used to craft and present ideas (e.g. Keynote/PowerPoint, Google Slides).
Applicants must provide a link to portfolio or work samples showcasing creative work across platforms.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.