Sr Manager, Business Planning & Ops - Community Sales at Visa

VisaVerified

View all jobs at Visa

San Francisco Hybrid Full-time Mid Level$130,600 - $246,200

Get jobs like this by email

First name, email, subscribe.

Job Details

Status: Active
Category: Business Management
Posted: May 17, 2026
Expires: Aug 15, 2026
Work style: Hybrid

Share with someone qualified

About the Role

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Senior Manager, Business Planning and Operations – Community Sales is a senior individual contributor role responsible for enabling execution excellence across the North America Community Sales segment. This role provides strategic and operational leadership across business planning, sales operations governance, CRM execution, compliance coordination, and cross‑functional initiative delivery. The role serves as the primary operational liaison between Community Sales, North America Operations (NA Ops), Finance, Client Incentives, and Sales Enablement.

Key Responsibilities

Sales Operations & Segment Leadership

Serve as the primary NA Ops Liaison and key operational representative for the Community segment.

Simplify, automate, or eliminate low-value work for account executives.

Serve as a subject matter expert for departmental sales operating model, systems, and associated processes (finance, legal, CRM, etc.).

Provide CRM operational support including end-user support, best practices definition, and sales operating model enforcement

. Govern Accounts, Opportunities, Contacts, Campaigns, and Leads.

Prepare and submit bulk CRM change requests to GSCO.

Provide structured “voice of the segment” feedback to NA Ops on tools and processes.

Facilitate special initiatives with defined actions such as GCES, VPF, NAMK, and FY planning cycles.

Business Planning, Targets & Scorecards

Support annual fiscal year target setting and scorecard coordination for Community Sales.

Manage all dashboard reporting, liaising with NA Operations to ensure accurate and timely management information. Develop new dashboard based upon business needs.

Set and align Region (VP) targets and individual AE targets.

Support NALT QBRs through pipeline, wins, risks, and leadership talking points.

Finance, Incentives, M&A and Compliance

Serve as Finance Liaison for Community Sales incentive and client finance matters.

Coordinate operational execution with Account Executives following M&A announcements.

Track M&A AE outreach, AANR opportunities, and ETR estimates in CRM.

Coordinate ETR sizing, backlog tracking, and waiver guidance.

Manage compliance tracking and remediation through coordination with Account Executives and Client Incentives.

Events, Outreach & Engagement

Support conferences, government engagement, and events through attendee list matching and reporting.

Coordinate outreach lists and executive communications via MSD.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
Experience being accountable for complex, cross-functional projects resulting in scalable and efficient operational and/or data solutions.

Experience working in Microsoft Dynamics or similar CRM platform.

Advanced expertise with MS Excel and intermediate proficiency with data and visualization software (e.g. SQL, Python, Tableau/MicroStrategy/Power BI).

Strong problem-solving capabilities and ability to quickly propose feasible solutions and processes.

Effectively communicate status, issues, and risks in a precise and timely manner.

U.S. Applicants Only

The estimated salary range for this position is $130,600 to $246,200 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

CV Match Tool

Check if your CV matches this job before applying

This job accepts direct applications - no recruiter in between. Posted May 17, 2026.

Apply on Company Site

More Jobs in San Francisco

Senior Finance Manager, Financial Analysis
Visa • San Francisco • On-site
Finance, Banking and Accounting • Posted 1w ago
Super Regional Marketing Analyst
Visa • San Francisco • Hybrid
Sales & Marketing • Posted 2w ago
Director, Practice Development & Capabilities Enhancement
Visa • San Francisco • Hybrid
Consultancy • Posted 2w ago
Vice President, Customer Journey Product Tools & Data
Visa • San Francisco • Hybrid
Product Management • Posted 2w ago

Remote Jobs in San Francisco

No same-location remote jobs were found, so here are remote Business Management jobs from other countries.

Business Manager
Old Mutual • Johannesburg • Remote
Business Management • Posted 17h ago
Customer Management Professional
Vestas • Nairobi • Remote
Business Management • Posted 20h ago
Deal Desk Operations Manager
D2L • Ontario • Remote
Business Management • Posted 1d ago
Operational Account Management, MTS
Sportradar • Gibraltar • Remote
Business Management • Posted 1d ago
Associate Manager- Business Intelligence & Planning
Sun King (Formerly Greenlight Planet) • Nairobi • Remote
Business Management • Posted 1d ago

Articles You May Like

Best Cybersecurity Certifications in 2026 You Should Have to Land a Job
AI and Automation • Jun 9, 2026
Cybersecurity certifications are more popular than ever, but many professionals are chasing the wrong credentials for their career goals. In 2026, the smartest move isn't collecting certificates; it's choosing the one that aligns with the job you actually want. From Security+ and CISSP to CCSP, CISM, OSCP, and GIAC, here's what matters most before you invest your time and money.
How to Become an AI Engineer in 2026
Career Advice • Jun 7, 2026
AI engineering in 2026 is no longer just about learning Python or training machine learning models. Companies want people who can build real AI systems, integrate them into products, evaluate their performance, and ensure reliability. Here’s why most beginners are preparing the wrong way, and what to focus on instead.
ChatGPT Skills for Jobs in 2026
AI and Automation • Jun 6, 2026
As ChatGPT becomes a must-have workplace tool in 2026, many job seekers are focusing on the wrong skills. In this article, I explain why employers care less about memorized prompts and more about AI workflow thinking, the ability to use ChatGPT to research, analyze, verify, organize, and produce real business outcomes.
Why AI Skills Are Becoming the New Career Filter
AI and Automation • Jun 4, 2026
AI is no longer just a bonus skill. In 2026, employers are looking for workers who can use AI to improve real work, not just generate quick answers. This article explains why prompt writing is only the beginning — and why skills like workflow design, AI evaluation, data judgment, risk awareness, and domain expertise are becoming essential for career growth.
Countries Best for Remote Workers in 2026
Career Advice • May 7, 2026
With 56 countries now competing for remote workers, the decision isn't about finding the "best" destination, it's about understanding where your income level, tax situation, and work style actually align.