Debt Collector (Commission-Based) at Yellow Pages Kenya

We are hiring a Debt Collectors to follow up on overdue accounts, negotiate repayments, and help drive recovery performance. This is a commission-based role, offering high earning potential for results-oriented professionals.

What You'll Do

Follow up on overdue accounts and negotiate repayment arrangements

Maintain accurate records of collections activities

Resolve payment issues and disputes professionally

Work closely with internal teams to meet recovery targets

What we're looking for

2 - 3 years' proven experience in debt collection, credit control, customer service, or a related role

Experience working within microfinance institutions, money lending companies, SACCOs, fintech lenders, or collections environments is a strong advantage

Strong communication and negotiation skills

Ability to handle sensitive situations professionally