Senior Director, ML/AI - Search and Recommendations at Expedia

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Senior Director, ML/AI - Search and Recommendation

Introduction to Team

Expedia Product & Technology builds innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences for the traveler and our partners that drive loyalty and customer satisfaction.

The AI & ML organization is the engine of our marketplace, and Search and Recommendation is its most strategically important component. This role leads the centralized science portfolio that defines how millions of travelers discover the world: directly creating the algorithms that power the core marketplace dynamics across Vrbo, Hotels.com, and Expedia. We are at a pivotal moment of transformation, moving beyond siloed models to build Ranking Foundation Models that capture universal traveler preferences and distill this intelligence across vertical use cases. You will lead the teams responsible for the core ranking algorithms and retrieval systems that serve as the primary interface between traveler intent and our global supply.

In the role you will

• Lead the Strategic Vision: Define and execute the scientific roadmap for the company’s most critical asset, the Search and Recommendation stack. Drive the shift from classical ranking to next-generation, AI-native discovery experiences using the latest AI breakthroughs.

• Serve as a Key Strategic Partner: Act as the primary counterpart to senior Product and Engineering leadership. You will not just support the roadmap but actively shape it, determining how centralized ranking capabilities can unlock new marketplace opportunities and streamline the architecture.

• Make Technical Architecture Decisions: Own the high-level architectural decision-making for search ranking and recommendations. You will decide how to integrate the latest AI (e.g., Vector Search, RAG, Hybrid Retrieval) into our production stack, balancing performance, latency, cost, and scalability.

• Develop Ranking Foundation Models & Distill Intelligence: Champion a strategy to move from fragmented models to large-scale Ranking Foundation Models. Oversee the training of massive, multi-objective architectures (e.g., Transformer-based ranking, Universal User/Item Representations) and orchestrate the distillation of this core ranking intelligence into efficient, vertical-specific models.

• Lead and Scale High-Performing Teams: Manage and mentor a large, multi-disciplinary organization of Applied Scientists and ML Leaders. Foster a culture that bridges the gap between state-of-the-art research and high-velocity product deployment.

• Drive Marketplace Health: Ensure our algorithms optimize for long-term business value while maintaining a healthy ecosystem for our supply partners.

Minimum Qualifications

• PhD or Master’s in Computer Science, Machine Learning, Statistics, or a related field, or equivalent professional experience.

• 15+ years of experience in Data Science and Machine Learning, with 8+ years of experience managing high-performing science teams and managing managers.

• Deep technical authority in Search and Ranking: Proven experience designing and deploying large-scale Ranking Foundation Models, Representation Learning, and Retrieval systems (e.g., Learning-to-Rank, Two-Tower architectures, Multi-Task Learning).

• Expertise in Model Distillation: Experience training large-scale "Teacher" models and applying Knowledge Distillation techniques to create efficient "Student" models for high-throughput production ranking.

• Architectural Leadership: Experience making build-vs-buy decisions and designing ML systems that handle massive scale and real-time inference requirements.

• Stakeholder Influence: Strong business acumen and ability to influence executive stakeholders; capable of explaining complex architectural trade-offs to non-technical partners.

Preferred Qualifications

• Experience leading ML/AI teams in a two-sided marketplace, balancing supply and demand dynamics.

• A track record of successfully migrating legacy search stacks to modern, deep-learning, or vector-based architectures.

• Proven track record as a recognized industry leader (e.g., conference talks at RecSys/SIGIR/KDD, patents, or open-source contributions).

• Exceptional organizational leadership skills, with a history of attracting top talent and designing effective org structures for hybrid Research/Engineering teams.

The total cash range for this position in Seattle is $296,000.00 to $414,500.00. Employees in this role have the potential to increase their pay up to $473,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.The total cash range for this position in San Jose is $323,000.00 to $452,500.00. Employees in this role have the potential to increase their pay up to $517,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.