Education LTD Associate at Old Mutual

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role provides end-to-end operational coordination, quality assurance, and performance reporting of assigned education programmes under the Foundation Trust. It focuses on coordinating program activities, managing documentation, and assisting with reporting and stakeholder engagement. The role requires strong organizational skills, attention to detail, and the ability to work collaboratively in a dynamic environment.​

Role Description / Key Performance Areas:

Operational Support

• Coordinate end-to-end delivery across schools/NGOs/implementing partners; ensure scope, schedule and quality are met.

• Conduct basic monitoring and evaluation against agreed outcomes; document lessons learned and best practices.

• Facilitate coordination meetings and workshops; manage minutes and actionsPerform trend and variance analysis; translate insights into actions and improvement plans.

• Represent the Education Manager in operational forums; escalate exceptions with options and impact analysis.

• Perform supplier/partner performance reviews against SLAs; drive corrective actions.

Relationship Building

• Act as the primary operational liaison for assigned programmes (schools, NGOs, service providers and internal teams).

• Respond to routine queries from stakeholders in a professional manner

Communication and Engagement

• Assist in monitoring programm performance and compiling KPI data

• Prepare executive-ready presentations and narrative reports for internal governance and external stakeholders.

Personal Effectiveness

• Manage own tasks and deadlines effectively to support team objectives

• Collaborate with colleagues and demonstrate adaptability in a fast-paced environment

Requirements: Skills, Qualifications and Experience required:

This role requires a flexible and self-driven person, comfortable with ambiguity and with a very strong can-do attitude. A high level of integrity, maturity and confidentiality is required. The successful candidate should have very strong communication, presentation, numerical and analytical skills are needed.

• Diploma or Bachelor's degree in Education, Administration, or related field

• 2-4 years experience in administrative support or education programs

• Strong organisational and communication skills

• Excellent command of the English language, both in communication ability and in drafting skills.

• Knowledge of advanced MS office applications, including Word, Excel, PowerPoint and Outlook.

• Excellent social skills, able to operate with diplomacy, tact and empathy.

• A high degree of personal organisation and self-management.

Attributes / Competencies:

• Excellent communication

• Problem-solving

• Collaboration (Relating)

• Customer First

• Execution

• Innovation (Perspective)

• Personal Mastery (Learning)

Skills

Adaptive Thinking, Change Management, Data Analysis, Data Compilation, Data Management, Educational Program Design, Executing Plans, Knowledge Management, Learning and Development (L&D), Learning Design, Online Learning, Policies & Procedures, Professional Presentation, Report Review, Servant Leadership

Competencies

Business Insight

Collaborates

Communicates Effectively

Develops Talent

Drives Engagement

Ensures Accountability

Manages Complexity

Plans and Aligns

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date

12 June 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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