People Advisor, Manager - Southern Europe Cluster at Visa

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

You will play a key role in embedding compliant, consistent, and business-relevant people practices within the Italian context.

This role requires a strong generalist HR profile with solid knowledge of Italian labour law and HR processes, enabling you to tailor and align global Visa policies to local requirements. You will act as a key point of contact for ensuring legal compliance from an HR perspective, while contributing to the development and continuous improvement of local HR policies and practices.

What you’ll do:

As a trusted member of the People Team Europe, you’ll support employees and leaders in out Italian office with high-quality, practical HR advice, while collaborating closely with People Business Partners, Centres of Excellence, and global shared services.

• Provide robust and thought through HR advice to employees and managers in Italy, ensuring guidance is compliant with local employment legislation
• Accountable for areas which include but are not limited to coaching and guiding people leaders on individual talent development, annual compensation review, performance management, employee engagement, conflict resolution, and other policy interpretation and consultation
• Contribute to the People organisation & client groups by developing and executing best practices promoting employee engagement and enabling a high-performing workforce to contribute to the company's strategic growth
• Partner with People Business Partners and Centres of Excellence, e.g. on performance management, HR analytics, and employee relations
• Deliver comprehensive analytics and insightful data interpretation to support informed business decision-making in accountability, while upholding operational excellence in reporting and data management
• Contribute to HR projects and continuous improvement initiatives,
• Draft, support with and implement local HR policies in collaboration with our Legal and Employee Relations team to ensure local compliance

Note that client groups associated with this role are periodically reviewed and may change.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

What you’ll bring:

• You’ll thrive in this role if you combine solid HR fundamentals with curiosity, structure, and a genuine interest in improving the employee experience
• Demonstrated knowledge of local employment law, particularly within the Italy market
• Experience providing policy guidance and coaching to managers and employees in a matrixed organization
• High levels of integrity, accountability, and confidentiality with a people-first mindset
• Ability to work collaboratively in a fast-paced, international environment
• Excellent written and verbal communication skills in both Italian and English
• Strong analytical skills, with confidence using data for informed decision-making
• Experience with Workday and/or ServiceNow, or strong motivation to learn
• Experience with AI-enabled tools or a strong interest in building AI capabilities

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.