Assistant Manager - Underwriting at Britam

1. Support the Underwriting Manager to strategically lead a function to achieve the business departmental strategy

2. Be in touch with the changing industry, customer needs and international best practice;

3. Drive improvement of the efficiency of the function by appropriately challenging the team about operational and tactical issues;

4. Support on the reinsurance portfolio which includes reinsurance research and analysis, facultative out placements, facultative in-sourcing, reporting, and portfolio risk management through effective reinsurance programs among others.

5. Assist in the review of all applications for insurance and determine the profiles of risks presented to the company for insurance and assess their acceptability or otherwise.

6. As part of the underwriting process, preparing policy documents, debit notes & endorsements and their timely issuance.

7. Assess risk and the customer loss ratios and using risk assessment to make high level business decisions.

8. Drive a high customer retention rate by ensuring timely and effective review of renewal terms

9. Maintain high standard level of customer service - responding to general underwriting enquiries (walk-in clients, telephone and emails)

10. Ensure 100% regulatory compliance and compliance of underwriting guidelines and policies.

11. Assist the Implementation of the underwriting strategy, philosophy, policies and procedures

12. Manage relationships with clients, intermediaries and service providers to ensure agreed service level agreements are achieved and goodwill with all stakeholders is maintained

13. Support the Underwriting Manager in efficient and effective performance of the Underwriting Team.

14. Support the Underwriting Manager to ensure all related activities to underwriting are properly coordinated and implemented.

15. Perform any other duties as may be assigned from time to time

• Bachelor’s degree in Business or Insurance

• A strong Reinsurance background and Expertise/Experience in Reinsurance Management and Accounting.

• Professional qualification in Insurance (ACII)

• 4-7 years’ experience in the insurance industry of which two must have been in supervisory role

• Computer literate

• In-depth understanding of insurance operations and concepts

• Knowledge of insurance regulatory requirements

• Knowledge of underwriting processes, procedures and concepts