FamilySearch Asia or Oceania Research Consultant at Church of Jesus Christ of Latter-day Saints

Overview

FamilySearch is seeking candidates to assist patrons in the FamilySearch Library. We are seeking candidates to fill a full-time, on-site position with a focus on family history records, resources, and strategies for either Asia (China, Japan, or other Asian countries) or Oceania (Polynesia, Micronesia, and Melanesia, excluding Australia and New Zealand).

Role

FamilySearch is seeking candidates to assist patrons in the FamilySearch Library. We are seeking candidates to fill a full-time, on-site position with a focus on family history records, resources, and strategies for either Asia (China, Japan, or other Asian countries) or Oceania (Polynesia, Micronesia, and Melanesia, excluding Australia and New Zealand).

We need self-driven, creative thinkers who can provide friendly, timely service and quality research guidance for the International Reference Area’s Asia or Oceania coverage.

About The Company

Responsibilities

Required attitudes or talents:

• Strong desire to help guests find accurate answers.
• Exceptional interpersonal and customer service skills.
• Eager to learn, apply new knowledge, and follow through with a strong work ethic.
• Enjoys teamwork and can lead or mentor others when needed.
• Takes ownership of special assignments.
• Effective problem-solver.

Requirements

• Ability to read genealogical records in relevant languages (Asia: simplified/traditional Chinese or Kanji; Oceania: e.g., Tongan, Samoan, Hawaiian, Tahitian).
• Familiar with research methodologies for Asian or Polynesian countries and regions.
• Bachelor’s Degree in Family History (or related field) or equivalent work experience with specialization in Asia or Polynesia regions and countries.
• High computer skills, especially with internet searching. Competence with Microsoft Office products (Word, Excel, and PowerPoint).
• Working knowledge of FamilySearch products (FamilySearch.org; Wiki; Family Tree, Catalog, etc.)
• Advanced genealogical research skills.
• Strong written and verbal communication, teaching, and presentation skills.

Not required but helpful:

• Ability to decipher and translate handwritten genealogical records in related Asian, French, Portuguese, and Polynesian languages.
• Research experience in other areas or ethnic groups, and immigration research to trace Asian or Polynesian ancestors to their hometown of origin.

• Ability to speak Mandarin, Cantonese, Japanese, or a Pacific Islander language.

Additional information:

• 40 hours per week, on-site, including some weekends, evenings, and holidays.
• As part of the interview process you will be asked to provide examples of your genealogical writing and research/documentation skills.
• Interview will include demonstrations of customer service; technology/presentation; and document identification/deciphering/translation.